Privacy Policy

Last updated: February 2, 2026

 


 

Disclaimer

This policy only applies to personal data collected through this website www.timemodule.com. This policy does not apply to personal data collected from offline resources and communications. This policy also does not apply to third-party online resources to which this website may link, where we do not control the content or the privacy practices of such resources. We may update this policy from time to time, and reserve the right to modify, add or remove portions of this policy.

 

Please contact us should you have any questions about this policy or our data collection, use and disclosure practices.

 


 

Time Module Limited (“we”, “us”, “our” or the “Company”), a company incorporated in Hong Kong with registered office at 7/F, Ying Tung Industrial Building, 802 Lai Chi Kok Road, Kowloon, Hong Kong, is the data user of the personal data collected through our website www.timemodule.com (the “Website”).

 

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you submit an online inquiry (the “Services”). We are committed to handling your personal data in full compliance with the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”).

 

1. Personal Data We Collect through Online Inquiry

 

When you use the Services, we may collect the following personal data:

 

    • Name, email address, telephone number, company name, job title, and any other contact or identification details you provide;
    • The content of your messages or inquiries (including any personal data you voluntarily disclose);
    • IP address, browser type, device information, operating system, and approximate geolocation;
    • Date, time, duration, and metadata of the inquiry; and
    • Any files or documents you upload or share during the inquiry.

 

2. Purposes of Collection and Use

 

Your personal data will only be used for the following purposes (or purposes directly related thereto):

 

    • To receive, process, and respond to your inquiries and messages;
    • To provide customer support and follow-up services;
    • To verify your identity when necessary;
    • To improve our Website, products, services, and customer experience;
    • For internal research, statistical analysis, and service usage monitoring;
    • To detect, prevent, or investigate security incidents, fraud, or abuse; and
    • To comply with any legal or regulatory obligations.

 

3. Personal Information Collection Statement (PICS)

 

When you submit an online inquiry, you will be expressly informed (via on-screen notice or this Policy) that:

 

    • Supply of your personal data is voluntary;
    • If you do not provide sufficient data, we may not be able to handle your inquiry;
    • Your data will be used for the purposes listed in section 2 above;
    • Your data may be transferred to the parties listed in section 5 below; and
    • You have the right to access and correct your data (see section 9).

 

4. Retention

 

We take all practicable steps to ensure your personal data is accurate. Inquiry records will be retained only for as long as necessary (generally no longer than 36 months) or as required by law, after which they will be securely deleted or anonymised.

 

5. Disclosure of Personal Data

 

Your personal data may be transferred or disclosed to:

 

    • Our staff and authorised agents who need the data to perform their duties;
    • Professional advisers, regulators, law enforcement agencies, or courts where required or permitted by law; and
    • Any person to whom we are under a legal obligation to disclose.

 

Some recipients may be located outside Hong Kong. We will use contractual and other measures to ensure they provide a standard of protection comparable to the PDPO.

 

6. Protection measures

 

We take appropriate steps to protect the personal data we hold against unauthorised or accidental access, processing, loss, erasure or use (which includes disclosure or transfer).

 

7. Third-Party Websites and Services

 

Our website may contain links to third-party websites, platforms, or services (including social media plugins or external resources). This Privacy Policy applies only to personal data collected through our Website and online inquiry form.


We do not control and are not responsible for the content, privacy practices, or data handling of any third-party websites or services. We encourage you to read the privacy policies of any third-party sites you visit before providing your personal data.

 

8. Cookies and Tracking Technologies

 

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised data (e.g., IP address, browser type, pages visited) via cookies but does not identify individuals.

 

Data is transferred to Google and may be stored outside Hong Kong.

 

For details, see:

 

 

You can opt out by disabling cookies in your browser or using the Google Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout

 

9. Data Access and Correction

 

You have the right to:

 

    • Request access to your personal data we hold;
    • Request correction of any inaccurate data; and
    • Ask about our policies and practices regarding personal data.

 

Requests and any enquiries regarding personal data privacy policy and practice must be made in writing to us by email to info@timemodule.com.
We will respond within 40 days and may charge a reasonable fee for data access
requests.

 

10. Changes to this Policy

 

We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the revised “Last updated” date. Continued use of the Services after changes constitutes acceptance of the updated Policy.

 

11. Governing Law

 

This Policy is governed by the laws of the Hong Kong Special Administrative Region.